Effective Date: 17 January 2022
These terms and conditions form a binding agreement between yourself and Harvey Training (ABN 90 656 403 029). Harvey Training may update these Terms & Conditions without any notice
Terms of Service
- By using our products and services you agree to our Privacy Policy and Terms & Conditions
- We require all payments on time as agreed to when a product or service is purchased.
- We reserve the right to refuse access to products and services if the required payments have not been made
- We reserve the right to cancel any community-based services (without refund) if:
- You act in a way that is unlawful or damaging to Harvey Training and it’s community
- Share affiliate links without permission Harvey Training
- Share marketing materials without permission from Harvey Training
Definitions for Terms of Service
Community-based service(s) Any service provided by Harvey Training where you interact
with other community members
Australian Consumer Law
As an Australian business we comply with Consumer Law. If you have any questions please refer to www.accc.gov.au/consumers/consumer-rights-guarantees for more information. Alternatively you can contact us as shown below in (“Contacting us and Complaints”)
Returns, Replacements and Refunds
We pride ourselves on providing the best products and services to support you. In the case we don’t provide our products and services to an acceptable standard, you are entitled to certain rights under the ACCC’s consumer guarantees. Which you can find at:
www.accc.gov.au/consumers/consumer-rights-guarantees/consumer-guarantees
In the event you need to return a product and or request a refund, please contact us as shown below in (“Contacting us and Complaints”)
Please note these guarantees don’t include if you changed your mind, and as a result in that case we do not allow returns, replacements or refunds.
Cancelling your Service
You are entitled to cancel your services at any time, however you are still required to pay until the end of the period you agreed to (E.g monthly or yearly) unless:
- There is a major problem with our service we provide
- There is a minor problem which can’t be fixed in a reasonable amount of time
In the event you need to cancel a service, please contact us as shown below in (“Contacting us and Complaints”)
More information can be found here:
https://www.accc.gov.au/consumers/consumer-rights-guarantees/cancelling-a-service
Intellectual Property
Harvey Training and the it’s logos are trademarks of Harvey Training, all rights reserved.
All other trademarks are used with permission.
Harvey Training may provide you with assets and materials in connection with our products and services. Harvey Training provides a license which allows you to use these assets and materials for personal use only. This means unless given prior permission:
- You can’t copy or modify these resources
- You can’t use these resources commercially or in a public forum
If you require additional permission to use these assets please contact us as shown below in (“Contacting us and Complaints”)
Disclaimers
- All information provided by Harvey Training is provided for promotional and informational purposes only.
- You accept all risk associated with information and recommendations provided by Harvey Training
- Harvey Training and it’s owners, employees and affiliates assume no responsibility or liability for any consequence resulting directly or indirectly from any action or inaction you take based on the information provided
- We offer no guarantees on your success and/or performance you will gain from using our products and services.
- Harvey Training accepts no responsibility or liability for any information provided by third-parties
- Some links provided by Harvey Training may direct to products and services which Harvey Training is an affiliate, and therefore will receive a small commission.
Contacting us and Complaints
For any questions or complaints, please contact [email protected] so that we can assist you. We intend to improve our products and services, thank you for helping us do so.
As always we appreciate your assistance and patience in these matters.